July 01, 2021 : Posted by Rohan Gowda
Call center management can make or break its operations, especially since call centers require meticulous coordination and organization. Follow the best practices, and operations run smoothl [...]
Tagged: BPO, call center
June 03, 2021 : Posted by Lan Anh
Businesses outsource for multiple reasons, whether it’s to cut costs, solve capacity issues, or bring focus to the core business. However, outsourcing is increasingly being done to increase [...]
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